Launched in Melbourne, Australia, in driver says it will disrupt the ride-hailing industry by allowing passengers and drivers to set and choose their fares.
The company says that instead of manipulating prices through impersonal algorithms that charge drivers with fees, inDriver allows passengers and drivers to negotiate directly.
Driver says more than 1.3 billion journeys have been completed in 43 countries, and the service is already available in Brisbane. The company says other cities and regional areas across Australia will soon be able to use the service.
Driver Australian Country Manager Mike Chauhan says Australians have shown they are ready for a new ride-share experience.
“InDriver’s innovative model is democratizing service for both drivers and passengers, and as we’ve seen elsewhere, the expansion of ride-hailing will be a boon to local economies,” he says.
In the company’s model, passengers can request a ride specifying a departure and destination, their suggested retail price, and any additional comments for the driver, such as asking for a child car seat or an extra stopover.
From there, drivers can accept the fare or make a counteroffer. The passenger is then presented with offers from multiple drivers and can choose the driver that best suits the passenger’s needs, taking into account the fare, driver information and ratings, estimated arrival time, and make/model of the vehicle. Vehicle.
Drivers have described the app as “flexible” and with a “positive” user experience, and riders appreciate the benefits of the “easy to use” app and “fair pricing”.
The company says the driver model allows drivers to view the entire route and rider information, such as ratings, before accepting a fare. This gives more certainty and control over their destinations without fear of fines.
Passengers can also quickly and easily see all the details of their potential fare – driver rating, car model, and other information – before accepting the fare. Other app features include contacting the driver, the estimated arrival time of the car, and the real-time geolocation point on the map.
As part of the launch, inDriver has announced a six-month grace period during which drivers pay zero commissions. This allows drivers to acclimate to the app, explore its capabilities, and ultimately realize the benefits of the driver model.
“Drivers have seen their earnings fall since the start of the pandemic,” Chauhan said.
“We believe drivers need a better model, and hopefully, our approach will allow drivers to take more advantage of their efforts.”
Once the grace period ends, inDriver will update directors on the commission, but directors will be assured that the commission will be the lowest in the market.
Driver can be downloaded from Google Play, the AppStore, and the Huawei Gallery.
Dthe river operates regional hubs in the Americas, Asia, the Middle East, Africa, and the CIS countries and employs more than 2,000 people. In early 2021, inDriver achieved unicorn status after closing a $150 million investment round with Insight Partners, General Catalyst, and Bond Capital, valued at $1.23 billion.